Returns & Exchanges
At Sofa Land, we want you to feel completely at home with your purchase. If your new furniture isn't the perfect fit, you can return or exchange your items within 30 days of delivery for a full refund or store credit.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and submit a formal request.
Prepare for Pickup
Ensure the sofa or furniture piece is in its original condition and securely packaged to prevent any damage during the return transit.
Schedule Collection
Once your request is approved, our specialized white-glove delivery team will contact you to schedule a convenient time for removal and inspection.
Receive Your Refund
After our warehouse team verifies the item's condition, your refund will be processed back to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing